Shipping & Policies


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Gift wrapping and packaging

PACKAGING: Each piece will be shipped in a jewelry box or rosary bag. If this is a gift, during check out, please checkmark the 'This order includes a gift'. Let me know what personal message you would like to include with the package if necessary. I would be happy to add any necessary gift packaging at no extra cost. Just let me know prior it shipping.

Custom and personalized orders

CUSTOMIZATION: I want my customers to be happy with the purchase they made. If for some reason there was a problem on my end, we can discuss this through Etsy message system. I put the best into my work and expect you will be satisfied with your purchase. If there were to be any issues at all, I will do my best to make my customer happy. Return shipping is paid by the customer yet we can discuss any details should an issue arise. Please feel confident in your purchases with Christina's Jewelry Creations.

Care instructions

CARE & INSTRUCTIONS: Be gentle with handmade jewelry and handle with care as with all fine jewelry! Remove jewelry before showering and/or swimming. You should avoid contact with water, liquids and lotions. Use a jewelry polishing cloth to bring back jewelry's original shine, and ONLY when necessary. Tarnishing occurs over time and certain metals react differently with each individual. To prevent & delay oxidation of metals, it is recommended to store your jewelry in a cool and dry place such as a jewelry box.

Sizing details

SIZING: If you see a piece you like and need it in a specific length such as a necklace or bracelet, just message me and I will do my best to accommodate your request. I can add extensions to many of my pieces to allow them to fit to specific sizes and lengths. If I am unable to alter a particular piece, I am willing to create a new piece for you as a custom order.

Wholesale availability

WHOLESALE: At this time, I do not sell items in wholesale. You may check my shop frequently, as that may change in the future.